Returns & Exchanges

At Queensberry, we are committed to your peak performance, which is why we offer a 30-day window to return or exchange your athletic gear if it doesn't meet your expectations. All items must be in their original, unworn condition with tags attached to ensure a smooth processing experience.

Return Process

• 1.
  Initiate Your Request

  Log into your Queensberry account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all equipment and apparel are protected to prevent damage during transit.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location using the provided label; we will track the journey back to our distribution center.

• 4.
  Quality Inspection & Refund

  Once our team verifies the condition of your gear, we will process your refund or exchange within 5-7 business days to your original payment method.